This Petstream Terms of Service Agreement (the “Agreement” or “Terms of Service“) is made between Petstream, Inc. (“Petstream,” “we,” “us,” or “our“) and you, our customer (“you” or “your“). This Agreement governs your use of and our Petstream-branded live video hosting and streaming services through our owned-and-operated websites, applications, and embeddable video players (collectively, the “Services“).

  1. Acceptance

By creating an account, viewing videos, making a purchase, downloading our software, or otherwise visiting or using our Services, you accept this Agreement and consent to contract with us electronically.

If you are an entity other than a natural person, the person who registers the account or otherwise uses our Services must have the authority to bind the entity. In this context, “you” means both the entity and each person who is authorized to access the account.

We may update this Agreement by posting a revised version on our website. By continuing to use our Services, you accept any revised Agreement.

This Agreement includes our Privacy Policy and Terms of Use. Please review our Privacy Policy to learn about the information we collect from you, how we use it, and with whom we share it.

  1. Our Services
    • Service License: Subject to the terms hereof, we grant you access to our Services. This includes the right to:
      1. Stream videos that you have the right to view;
      2. Upload, store, and/or live stream videos, subject to your plan;
      3. Embed our embeddable video player on third-party websites; and
      4. Use all related functionality that we may provide.
    • Features: The features available to you will depend on your plan. We may change features from time to time. If you have a paid account, we commit to providing the core streaming features of your plan (including the bandwidth and storage capabilities stated at the time of purchase) during your current service period.
    • Unlimited Bandwidth Fair Use Policy: 
      1. We provide Standard users with unlimited bandwidth for standard uses of our embeddable video player for all accounts that are below the 99th percentile of bandwidth usage.
      2. If your account (or group of jointly-controlled accounts) is within the 99th percentile of bandwidth usage for Standard accounts for any calendar month, then you must (a) upgrade to an Enterprise plan within thirty (30) days after receiving written notice from Petstream; or (b) pay overage fees (based upon Petstream’s then-current rates) starting on the day you receive written notice from us. If you elect to do neither, Petstream may terminate your account upon ten (10) days’ written notice. Subject to your compliance with this Agreement, you will be entitled to a pro-rata refund for the unused portion of the subscription term, if any.
      3. We may restrict bandwidth or charge extra for the following uses of our player or video hosting tools (which should generally occur via our APIs (as defined below)): (1) plays on third-party sites without using our embeddable video player; (2) plays within third-party apps (e.g., mobile or connected TV apps); (3) plays when our player is connected to a third-party payment solution; or (4) plays when our player is connected to a third-party advertising solution.
    • Donations: We may allow you to send donations to or accept donations from other users. To enable this feature, you may be required to use our integrated payment vendor. Transactions are processed through the payment vendor and are governed by its terms of service and privacy policy; funds are not passed through Petstream.
    • Downloadable Software: We may offer applications for devices (“apps“) directly or through third-party stores. 
    • Developer Tools: We may offer application programming interfaces (“APIs“) that allow developers to build applications connected to our Services. Our APIs and related documentation are governed by our API License Addendum.
    • Technical Services: We may offer live streaming technical production services. These services are governed by our Participating Affiliate Agreement.
    • Enterprise Services: We may offer Services pursuant to an individually-negotiated agreement. Enterprise services are governed by our Enterprise Terms.
  2. Accounts
    • Registration: You may create an account to use certain features we offer (e.g., live streaming videos). To do so, you must provide an email address. By creating an account, you agree to receive notices from Petstream at this email address.
    • Age Requirements: You must be at least 16 years old or the applicable age of majority in your jurisdiction, whichever is greater, to create an account or otherwise use our Services. If you wish to use the Services for a commercial purpose, you must be at least 18 years old. Individuals under the applicable age may use our Services only through a parent or legal guardian’s account and with their involvement. Please have that person read this Agreement with you and consent to it before proceeding.
    • Parents and Guardians: By granting your child permission to use the Services through your account, you agree and understand that you are responsible for monitoring and supervising your child’s usage. If you believe your child is using your account and does not have your permission, please contact us immediately so that we can disable access.
    • Account Security: You are responsible for all activity that occurs under your account, including unauthorized activity. You must safeguard the confidentiality of your account credentials. If you are using a computer that others have access to, you must log out of your account after each session. If you become aware of unauthorized access to your account, you must change your password and notify us immediately.
  3. Subscription Plans
    • Plan Types: We may offer free memberships and paid subscriptions of our online live streaming services. Paid plan pricing will be determined on a per-partner basis.  Advertised prices and features may change. If you select a free membership, you will be subject to receiving third-party advertisements.
    • Fees: You must pay all fees (plus any taxes) during your subscription period and any renewal periods. 
    • Free trials and Discounts: We may offer free-trial or discounted subscriptions. When a free-trial period ends, your paid subscription begins (unless you have cancelled) and you must pay the full monthly or annual fee. If we provide a discount for the first subscription period, you must pay the discounted fee; in any renewal, you must pay the full fee.
    • Refund Policy: Subject to the terms hereof, Pestream does not offer refunds for any services contracted through the website.  Questions may be addressed to [email protected] 
    • Automatic Renewal: To the extent permitted by applicable law, subscriptions automatically renew at the end of each subscription period unless cancelled beforehand. Monthly plans renew for 30-day periods. Annual plans renew for one-year periods. You must pay the annual or monthly fee (plus any taxes) when each renewal period starts. Unused storage, bandwidth, and other usage limits do not roll over.
    • How to Decline Renewal: Standard subscribers may opt out of automatic renewal by changing their account settings. Enterprise plan customers may opt out according to the Enterprise Terms. Any opt-out or notice of non-renewal will not affect the current subscription period. Petstream may decline renewals.
    • Lapse Policy: When a subscription ends, any content in the account may be deleted. You are responsible for archiving your content. Petstream shall not be responsible for the loss of any content.
    • Resale: You may not sell, resell, rent, lease, or distribute any plan or any other aspect of our Services to any third party unless authorized by us in writing.
  4. Acceptable Use Policy
    • We may allow you to upload, live stream, submit, or publish (collectively, to “submit“) content such as videos, recordings, images, and text (collectively, “content“). You must ensure that your content, and your conduct, complies with the Acceptable Use Policy set forth in this Section 5. Petstream may (but is not obligated to) monitor your account, content, and conduct, regardless of your privacy settings. Petstream may take all appropriate actions to enforce its rights including removing specific videos or suspending or removing your account.
    • Copyright Policy:  You may only upload content that you have the right to upload and share. Copyright owners may send Petstream a takedown notice as stated in our Copyright Policy if they believe Petstream is hosting infringing materials. We will, in appropriate circumstances, terminate the accounts of persons who repeatedly infringe.
    • Content Restrictions: You may not submit any content that:
      1. Infringes any third party’s copyrights or other rights (e.g., trademark, privacy rights, etc.);
      2. Is sexually explicit (e.g., pornography) or proposes a transaction of a sexual nature;
      3. Is hateful, defamatory, or discriminatory or incites hatred against any individual or group;
      4. Promotes or supports terror or hate groups;
      5. Exploits minors;
      6. Depicts unlawful acts or extreme violence;
      7. Provides instructions on how to assemble explosive/incendiary devices or homemade/improvised firearms;
      8. Depicts animal cruelty or extreme violence towards animals;
      9. Promotes fraudulent or dubious business schemes or proposes an unlawful transaction;
      10. Makes false or misleading claims about vaccination safety;
      11. Claims that mass tragedies are hoaxes or false flag operations;
      12. Depicts or encourages self-harm; or
      13. Violates any applicable law.
      14. Please see the Petstream Guidelines for guidance on how we interpret these terms.
    • Code of Conduct:  In using our Services, you may not:
      1. Use an offensive screen name (e.g., explicit language) or avatar (e.g., containing nudity);
      2. Act in a deceptive manner or impersonate any person or organization;
      3. Harass or stalk any person;
      4. Harm or exploit minors;
      5. Distribute “spam” in any form or use misleading metadata;
      6. Collect personal information about others;
      7. Access another’s account without permission;
      8. Engage in any unlawful activity;
      9. Embed our video player on or provide links to sites that contain content prohibited by Section 5(c); or
      10. Cause or encourage others to do any of the above.
    • Prohibited Technical Measures: You will not:
      1. Except as authorized by law or as permitted by us: scrape, reproduce, redistribute, create derivative works from, decompile, reverse engineer, alter, archive, or disassemble any part of our Services; or attempt to circumvent any of our security, rate-limiting, filtering, or digital rights management measures;
      2. Submit any malicious program, script, or code;
      3. Submit an unreasonable number of requests to our servers; or
      4. Take any other actions to manipulate, interfere with, or damage our Services.
    • Restricted Users: You may not create an account if you are a member of a terror or hate group. You may not purchase any goods or services from us if you reside in a country subject to a comprehensive U.S. sanctions program or are a Specifically Designated National (SDN) as designated by the U.S. Department of the Treasury.
  5. Licenses Granted by You.  As between you and Petstream, you own and will retain ownership of all intellectual property rights in and to the content you submit. In order to allow Petstream to host and stream your content, you grant Petstream the permissions set forth below.
    • Your Video Content: By submitting a video, you grant Petstream permission to:
      1. Stream the video to end users;
      2. Embed the video on third-party websites;
      3. Distribute the video via our APIs;
      4. Make the video available for download;
      5. Transcode the video (create compressed versions of your video file that are optimized for streaming); and
      6. Generate stills (i.e., “thumbnails”) from your video to represent it (if you have not selected one).
      7. Display third-party advertisements.

If you have enabled a video privacy setting or disabled downloading or embedding, we will limit distribution of your video pursuant to your selection. By enabling access to your video to any third party, you grant each such person permission to stream (and/or download or embed, as applicable) your video. For the purposes of this Section 6(a), your video includes its title, description, tags, and other metadata.

The license period begins when you submit the video to Petstream and ends when you or Petstream delete it; provided that Petstream may retain archival copies: (a) for a limited period of time in case you wish to restore it; (b) when the video is the subject of a takedown notice or other legal claim; or (c) when Petstream in good faith believes that it is legally obligated to do so.

  • Account Profile: You grant Petstream permission to use your name, likeness, biography, trademarks, logos, or other identifiers used by you in your account profile for the purpose of displaying such properties to the public or the audiences you have specified. You may revoke the foregoing permission by deleting your account. Petstream shall have the right to identify public profiles in its marketing and investor materials.
  • Other Content; Feedback:  Content that is not covered by the licenses set forth in Sections 6(a) or 6(b) shall be governed by this Section 6(c) (e.g., text you submit in comments). You grant Petstream a perpetual and irrevocable right and license to copy, transmit, distribute, publicly perform, and display such content through online means in connection with our Services. If you make suggestions to Petstream on improving our products or services, Petstream may use your suggestions without any compensation to you.
  • Scope of Licenses:  All licenses granted by you in this Section 6: (a) are non-exclusive, worldwide, and royalty-free; (b) include the right and license to copy, use, distribute, publicly perform, and display the licensed work for the purposes stated above; and (c) include all necessary rights and licenses to allow us to exercise our rights and perform our obligations. By granting these licenses, you waive any so-called “moral rights” that you may have. Nothing in this Agreement shall be deemed a license “condition” applicable to Petstream; rather, any breach of a term by Petstream hereof shall give rise to, at most, a claim for breach of contract only. All licenses granted herein are in addition to any other licenses that you may grant (e.g., a Creative Commons license)
  1. Your Obligations
    • Representations and Warranties: For each piece of content that you submit to or through Petstream, you represent and warrant that:
      1. You have the right to submit the content to Petstream and grant the licenses herein;
      2. Petstream will not need to obtain licenses from any third party or pay royalties to any third party with respect to the streaming or other permitted distribution of the content;
      3. You have obtained appropriate releases (if necessary) from all persons who appear in the content;
      4. The content does not, and will not, infringe any third party’s rights, including intellectual property rights, rights of publicity, moral rights and privacy rights; and
      5. The content complies with this Agreement and all applicable laws.
    • Indemnification: You will indemnify, defend, and hold harmless Petstream and its subsidiaries, parents, and affiliates and their and our respective directors, officers, employees, and agents, from and against all third-party complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney’s fees, arising from or relating to: (a) the content you submit to or through the Services; and (b) allegations of actions or omissions by you that (regardless if proven) would constitute a breach of this Agreement.
  2. Term and Termination

This Agreement begins when you first use our Services and continues so long as you use our Service or have an account with us, whichever is longer. Paid accounts will continue for the subscription period and will renew in accordance with Section 4 above. With respect to free memberships, Petstream may terminate this Agreement at any time by providing thirty (30) days’ written notice, and users may terminate at any time by deleting their accounts.

If you breach this Agreement, Petstream may, at its option: (a) terminate this Agreement immediately, with or without advance written notice; (b) suspend, delete, or limit access to your account or any content within it; and (c) to the extent permitted by applicable law, retain any amounts payable to you (which you forfeit). If Petstream deletes your account for breach, you may not re-register.

In the event of any termination or expiration, the following sections will survive: Section 7(b) (Indemnification), Section 9 (Disclaimers), Section 10 (Limitation of Liability), and Section 11 (Disputes, Arbitration, and Choice of Law), and Section 12 (General Provisions).

  1. Disclaimers



  1. That our Services, or any part thereof, will be available or permitted in your jurisdiction, uninterrupted or error-free, completely secure, or accessible from all devices or browsers;
  2. Concerning any content submitted by or actions of our users;
  3. That any geo-filtering or digital rights management solution that we might offer will be effective;
  4. That our Services will meet your business or professional needs;
  5. That we will continue to support any particular feature or maintain backwards compatibility with any third-party software or device; or
  6. Concerning any third-party websites and resources.
  7. Limitation of Liability


  1. Disputes, Arbitration, and Choice of Law

If you are dissatisfied with our Services for any reason, please contact us ([email protected]) first so that we can try to resolve your concerns without the need for outside assistance.

At Pestream’s sole discretion, it may require You to submit any disputes arising from these Terms of Service or use of the Website and/or Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying New York law.

  1. General Provisions
    1. Reservation of Rights, Severability, Force Majeure: Petstream reserves all rights not expressly granted herein. Petstream’s rights and remedies are cumulative. No failure or delay by Petstream in exercising any right will waive any further exercise of that right. If any term of this Agreement is found invalid or unenforceable by a court of competent jurisdiction, that term will be limited or severed. Petstream will not be liable for any delay or failure caused by a force majeure event.
    2. Relationship: You and Petstream are independent contractors of one another; neither party is an agent, partner, or joint venturer of the other. This Agreement binds the parties and their successors, personal representatives, and permitted assigns. You may not assign this Agreement to any person whose account has been terminated by Petstream or who is prohibited from registering; any such assignment will be void.
    3. Third Parties: We may provide links to and integrations with websites operated by others. The website operator, not Petstream, is solely responsible for the content thereof, and your use of each such website will be subject to its terms of service. We may disable integrations with any third party at any time, with or without notice. Except as expressly stated herein, nothing in this Agreement confers any right on any third party.
    4. Entire Agreement: This Agreement constitutes the entire understanding of the parties and supersedes all prior understandings regarding the subject matter hereof and may not be modified except in accordance with Section 1 or in a document executed by authorized representatives of Petstream. If you have a signed agreement with Petstream, any conflicting term of that agreement will prevail over the terms hereof, but only as to the subject matter of that agreement.

Notices: You must send any notices of a legal nature to us by email or at:

Petstream, Inc.
c/o The Lichy Law Firm, P.C.
Attention: Abraham Lichy, Esq.
222 East 68th Street
New York, New York 10065

Email: [email protected]